PRIVACY POLICY & SUPPORT INFORMATION

 

WHO ARE WE?

Holder: Trilon Apps Private Limited
Registered Office: 101, Brigade Lakeview, BTM Layout 2nd Stage, 41 Main Road, Bengaluru 560 068, India
Contact E-mail: hello@trilongames.com
DPO: [Mr. Pranav], Trilon Apps Private Limited
DPO E-mail: pranav@trilonapps.com 

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OUR PHILOSOPHY

At Trilon Apps, we value your privacy and take every step to ensure the security and confidentiality of your personal data. By using our website, services, or playing Dice Master® Yatzy Club, you consent to the processing of your personal data as outlined in this policy. We also comply with applicable privacy regulations, ensuring you have full transparency and control over your data.​​

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This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our websites, games, and related services.

 

1. Data Controller and Data Protection Officer (DPO)

Trilon Games acts as the data controller for personal data collected through its services. Our appointed Data Protection Officer (DPO) is Pranav Devanpalli, who can be contacted at hello@trilongames.com.

Company Address: 101, Brigade Lakeview, BTM Layout 2nd Stage, Bengaluru 560 068

2. Data We Collect

We collect the following categories of personal data:

• Account Information: Name, email address, username, and password.

• Payment Data: If applicable, payment information is processed securely by third-party providers.

• Device and Usage Data: IP address, device information, gameplay statistics, and usage patterns.

• Children’s Data: We do not knowingly collect data from children under 13 without parental consent, in compliance with COPPA.

3. Legal Basis for Processing

We process your personal data based on:

• Consent: When you voluntarily provide information.

• Legitimate Interests: To improve our services and conduct marketing.

• Contractual Obligations: For fulfilling service agreements.

• Legal Compliance: As required by applicable laws.

4. How We Use Your Data

We use collected data for:

• Account registration and game management

• Customer support and issue resolution

• Service improvements and development

• Marketing communications (if consent is provided)

• Security and fraud prevention

5. Data Sharing

We may share your data with the following third parties:

• Service Providers: Analytics, payment processors, and cloud storage services.

• Business Transfers: In the event of a merger or acquisition.

• Legal Obligations: When required by law or legal process.

For a full list of third-party providers, see [Link to Providers].

6. Data Retention

We retain your personal data for the following periods:

• Account Data: As long as your account remains active or as needed to provide services.

• Payment Data: According to financial and tax regulations.

• Usage Data: For a maximum of 24 months unless further retention is required by law.

7. International Data Transfers

We may transfer your data to countries outside the European Economic Area (EEA) using appropriate safeguards such as Standard Contractual Clauses (SCCs) or Binding Corporate Rules (BCRs).

8. Security Measures

We implement advanced security measures, including:

• Encryption of sensitive data

• Access control and authentication protocols

• Regular security audits and employee training

9. User Rights

You have the right to:

• Access: Request a copy of your data.

• Correction: Update incorrect or incomplete data.

• Deletion: Request deletion of your personal data.

• Objection: Object to specific processing activities.

• Data Portability: Transfer your data to another service.

To exercise these rights, contact us at hello@trilongames.com. We will process your request within [Timeframe] as required by law.

10. Children’s Privacy

We do not knowingly collect personal data from children under 13. Parents can request deletion of data by contacting us at hello@trilongames.com.

11. Policy Updates

We may update this policy periodically. Significant changes will be communicated through in-app notifications or emails. The "Effective Date" at the top of this page indicates the latest update.

12. Governing Law and Jurisdiction

This policy is governed by the laws of India and is subject to the jurisdiction of the courts in Bengaluru, Karnataka.

For questions, contact us at: hello@trilongames.com

Last Updated: [20th December  2024]